Privacy Policy

Effective Date: August 3, 2026

UrbanVastra ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you visit or make a purchase from https://urbanvastra.online.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Order History

• Payment Information (processed securely by our payment gateway)

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Cookies

• Website Usage Data

• Referral URLs

• Time Zone

2. How We Use Your Information

Your information may be used to:

• Process and fulfill orders

• Deliver purchased products

• Verify payments

• Provide customer support

• Send order confirmations and shipping updates

• Detect and prevent fraud

• Improve website functionality

• Analyze website performance

• Personalize your shopping experience

• Comply with legal obligations

3. Payment Security

UrbanVastra does not store your complete debit card, credit card, or banking credentials.

Payments are processed securely through authorized payment partners, including PayGlocal, using industry-standard encryption technologies.

4. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website functionality

• Measure website traffic

• Analyze visitor behavior

• Support advertising and remarketing campaigns

• Enhance security

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Google Ads & Analytics

We may use services such as:

• Google Analytics

• Google Ads Conversion Tracking

• Google Tag Manager

• Google Signals

• Google Enhanced Conversions

• Meta Pixel (if applicable)

These tools help us understand website performance, measure advertising effectiveness, and improve user experience. These services may collect anonymized browsing information in accordance with their own privacy policies.

6. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers when necessary, including:

• Payment gateway providers

• Courier and logistics partners

• Website hosting providers

• Analytics providers

• Government authorities when legally required

Each service provider is expected to handle your information securely and only for the purpose of providing the requested service.

7. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions

• Meet legal and accounting obligations

• Resolve disputes

• Enforce our agreements

8. Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information. While we strive to protect your data, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable law, you may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of eligible personal data

• Withdraw consent where applicable

To exercise these rights, please contact us at support@urbanvastra.online.

10. Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact

For any questions regarding this Privacy Policy, please contact:

UrbanVastra

Website: https://urbanvastra.online

Email: support@urbanvastra.online

Phone: +91 9313328468

Address:

Shop No. 1014, 1st Floor, Raj Textile Tower, Godadra Dindoli Road, Near Midas Square, Magob, Surat, Gujarat – 395010, India.